Hoopooh

Hoopooh

Designed a second-hand marketplace feature inside a childcare communication app, enabling parents to buy and sell children’s items without leaving the ecosystem.

Designed a second-hand marketplace feature inside a childcare communication app, enabling parents to buy and sell children’s items without leaving the ecosystem.

Cube image
Cube image
Cube image

Overview & Context

Overview & Context

Hoopooh is a childcare communication app used by parents and daycare centres. In a two-week sprint, I designed a new second-hand marketplace feature that enables parents to buy and sell children’s items directly inside the app.

Daycare centres in Germany operate on tight budgets and cannot justify paying for advanced software. Hoopooh’s strategy was to monetise via the parent user base instead. The challenge was to integrate a full marketplace into an existing app without disrupting the core childcare communication experience.

Stack

Hoopooh

Stack

Hoopooh

Stack

Hoopooh

Tools

Figma, FigJam, Useberry

Tools

Figma, FigJam, Useberry

Tools

Figma, FigJam, Useberry

Role

UX/UI Designer

Role

UX/UI Designer

Role

UX/UI Designer

Timeline

Jun - Jul 2022

Timeline

Jun - Jul 2022

Timeline

Jun - Jul 2022

Insights & constraints

Insights & constraints

Daycare centres in Germany operate on tight budgets and cannot justify paying for advanced software. Hoopooh’s strategy was to monetise via the parent user base instead. The challenge was to integrate a full marketplace into an existing app without disrupting the core childcare communication experience.

  1. Parents are highly price-sensitive.

  2. Sustainability and circularity resonate strongly.

  3. Parents trust apps embedded in existing childcare workflows.

  4. Too many options and fields in the listing flow quickly overwhelmed users.

UX Motivation
UX Motivation
UX Motivation

Design Principles & Interaction Model

Design Principles & Interaction Model

  • Integrate visually with the existing Hoopooh UI.

  • Keep flows simple and mobile-first.

  • Reduce cognitive load during listing and browsing.

  • Prioritise trust and safety between buyers and sellers.

  • Support both buyer and seller use cases equally.

I designed flows for browsing the marketplace, filtering items, viewing a product, contacting the seller, completing a purchase, creating and editing listings, and managing favourites. Navigation was kept minimal and familiar to the original app structure.

User journey based on our user profile
User journey based on our user profile
User journey based on our user profile

Happy flow for a user listing and purchasing an item for sale
Happy flow for a user listing and purchasing an item for sale
Happy flow for a user listing and purchasing an item for sale

High-fidelity screens included the marketplace feed, product detail pages, listing creation steps, chat between buyer and seller, and profile-level listing management. All visual decisions followed the Hoopooh design language for a seamless experience.

The concept was validated in user testing and won Ironhack’s “Most Creative Solution” award. It demonstrated that second-hand commerce is viable inside a childcare app and provided a potential monetisation path without undermining the core communication value.

Anouk's user persona
Anouk's user persona
Anouk's user persona

MoSCoW feature analysis
MoSCoW feature analysis
MoSCoW feature analysis

Mid-fidelity wireframes of marketplace
Mid-fidelity wireframes of marketplace
Mid-fidelity wireframes of marketplace

High-fidelity marketplace screens
High-fidelity marketplace screens
High-fidelity marketplace screens

High-fidelity feature screens
High-fidelity feature screens
High-fidelity feature screens

High-fidelity product filtering screens screens
High-fidelity product filtering screens screens
High-fidelity product filtering screens screens

High Fidelity & Outcomes

High Fidelity & Outcomes

Challenges & Learnings

Challenges & Learnings

Re-creating the design language required careful analysis; early prototypes offered too many options and settings; balancing feature richness with simplicity was critical under a tight two-week sprint timeline.

I learned how to extend an existing product’s visual language, design e-commerce flows within a non-commerce context, and quickly test and iterate on feature ideas with real users under significant time pressure.